Terms of Service Change By Barnes and Noble Hurts Book Bloggers

For those of you that don’t know, companies like Barnes and Noble, Amazon and Kobo have affiliate programs.  If people that visit The Top Shelf use the links we provide to buy books, the site gets a little something back.  It varies but it’s usually around six cents on a dollar.  It’s not much but it can pay for hosting, fund giveaways and buy review books that we are beyond the review window for or don’t have the clout to get a copy of.

According to Barnes and Noble, they changed their affiliate terms of service in November.  I knew something was up because there were a few books I knew I had sold and I got nothing for them.  I figured it was a glitch and so I waited.  In February, I got an email about the change in the terms of service to not include e-books any longer.

One book site’s users flooded B&N’s Facebook page with messages about how upset they were and the owners of that page got change.  They claim they received an email from marketing asking them to return under the old terms of service which includes e-book commissions.  They are happily functioning normally while the rest of us figure out what to do.

I emailed Barnes and Noble and just kept getting the same response back.  That this change was made in November and that they’re sorry for my frustration.

So I think it’s time for me to call upon my forces.  Not for just my blog, but for every blogger out there.  Barnes and Noble’s affiliate email is: AHelp@book.com.  If you’re a blogger, e-mail them and tell them how upset you are that they no longer include e-books in their affiliate commissions.  If you’re an author, you should express your concerns as well.  This affects everything for us, but most of all giveaways to promote you all.  We don’t always want you to dig into your pockets to give us books for giveaways.  We want to personally help you out because we love your work.  If you’re a reader, e-mail them too!  If you love us and appreciate what we bloggers do for you, you will take a few seconds to send an e-mail to Barnes and Noble about this.

Just keep in mind this isn’t just about The Top Shelf.  This is about everyone.  It wasn’t fair for them to do this in the first place and it’s certainly not fair for them to change it for one blog and not everyone else.

Misty graduated from Capital University in 2005 with a degree in English Literature. She is an avid reader and is the owner of The Top Shelf

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Misty graduated from Capital University in 2005 with a degree in English Literature. She is an avid reader and is the owner of The Top Shelf

  • It’s not just bloggers — it’s anyone signed up as an affiliate. I was pushing eBooks so hard on my book club website that most of the members are strictly eBook readers. It was easier for me to close down the site and move the members to Facebook, than to fight for the pennies.

    • Misty

      Wow I didn’t even think of the book clubs! 🙁 Even more reason to let B&N know this is wrong!

  • #1- Misty I LOVE your site! I’ve always followed you on Facebook and for whatever reason have never actually gone on to the site until now. Now I’m going to have to spend the next hour or so clicking around!

    #2- You are right.. totally unfair to change for one blog and not for everyone else. That favoritism and its bad for them business wise as well. Don’t they realise instead of pushing physical books the bloggers will just send everyone to other sites that DO reward for ebooks? How selfish!